cAIl · Legal
Acceptable use policy
This policy protects communications networks, customers and end users from unlawful or abusive traffic.
Effective: 2026-08-09
Prohibited activity
Services may not be used for fraud, harassment, unlawful surveillance, malicious automation, spam, credential theft, network attacks or traffic intended to evade carrier controls.
Calling and messaging
Customers must obtain required consent, honor opt-out requests, present authorized caller identity and comply with applicable calling, messaging and recording laws.
Security and cooperation
Customers must protect credentials, investigate reported abuse and provide accurate traffic or end-user information when reasonably required for compliance.
Enforcement
cAIl may restrict or suspend traffic that threatens network integrity, violates law or creates material risk, while following contractual notice requirements where practicable.
Questions about this document? sales [at] cailcom.com