LIVE NETWORK · POPs NRT · LON · NYC
An Americas carrier. International DIDs with voice and SMS.
Your voice agents need a local number that actually answers. We deliver E.164 across 20 American markets, SIP voice over IP or VPN, and SMS on the same number. You connect your trunk; we test the route with you before the first minute.
- 99.99%
- uptime SLA
- 24·7
- NOC coverage
Product
The console where the inventory shows
cAIl console capture with synthetic demonstration data.
cAIl console capture with synthetic demonstration data.
01 · Voice AI
Your AI can talk. We connect it to the phone network.
Agents need a local number and a reliable path to the PSTN. Our E.164 DIDs ride on direct SIP interconnect — owned network in Chile and Mexico — that your platform plugs into over IP or VPN: Vapi, Retell AI, Bland AI, ElevenLabs, LiveKit or your own SBC.
- 01
PSTN
Local numbers · carrier routes
- 02
cAIl NETWORK
E.164 · RTP / SRTP · SMS per DID
- 03
VOICE AI PLATFORM
Owned SIP trunk · IP or VPN
02 · Concentration
20 of 20 live markets, on one continent
Telnyx, Twilio, Bandwidth, DIDWW and Sinch are global by definition. cAIl built its network where its customers are: the Americas. Outside the continent there are 24 markets in build-out, declared as such.
| Region | Live / in build-out |
|---|---|
| North America | 3/5 |
| Central America | 7/0 |
| South America | 10/0 |
| Europe | 0/6 |
| Asia | 0/6 |
| Africa | 0/5 |
| Oceania | 0/2 |
The breakdown is derived from the inventory and recomputed on every load; change a market and the number changes.
20
Live markets
All of them in North, Central or South America. The competitors in this benchmark are global by definition.
20/20
of live coverage is American
Zero live markets outside the continent. The expansion is declared separately, as planned.
5
markets with two-way SMS
Brazil, Chile, Costa Rica, Guatemala and Mexico. SMS stays conditional by market.
24
markets in build-out
Europe 6, Asia 6, Africa 5, Oceania 2 and 5 more in the Americas. Planned, not live.
03 · Specification
What your SBC sees, published
Signalling, media, codecs and numbering are the same across all 20 live markets. What varies by market —number types, voice direction, SMS, porting, CLI and documents— is published on each country page.
| Standard | In production |
|---|---|
| Signaling | SIP / TLS |
| Media | RTP / SRTP |
| Codecs | Opus · PCMU (u-law) · PCMA (a-law) · G.722 |
| Numbering | E.164, per market |
| Termination | Direct carrier routes, per market |
| Messaging API | SMPP / REST · 2-way |
| SMS live | 5The same DID sends OTP, notifications and campaigns, and holds 2-way conversations where the market allows it. With per-route delivery reporting. |
| Security | KYC / KYB · MSA · AUP |
Source: world-coverage-data.ts · network-profile.ts · derived on load
- POPs · Declared trunk
- Nearest POP by geography
Geographic distance, not a traffic path.
Defined during interconnection when no public figure exists.
04 · Products
DIDs with voice and SMS. One interconnect.
Pick markets and number types. You get DIDs that actually connect over our direct interconnect — owned and operated by cAIl in Chile and Mexico, managed by our NOC elsewhere — with SIP voice and SMS on the same number. One contract, every market confirmed before ordering.
Numbers that actually connect
Fixed lines, mobile for conversational AI and toll-free, verified market by market. Mobile is what we recommend for voice agents.
E.164Mexico +52 · Brazil +55 · Colombia +57 · Chile +56 · Peru +51 · Ecuador +593 — tested E.164
ExploreYour agents sound local
Your numbers receive and your agents call, over IP or VPN, with the quality real-time conversation demands. We test it with you before the first minute.
SIP / TLSExploreA number that texts back
The same DID sends OTP, notifications and campaigns, and holds 2-way conversations where the market allows it. With per-route delivery reporting.
SMPP / RESTExploreDirect interconnect under one MSA
Numbering, voice, SMS and compliance over our interconnect, under one agreement with every market confirmed before ordering.
One contractExploreInventory and routes are published by market. The coverage explorer shows what is confirmed before you request a quote.
Setup guides for your interconnect05 · Use cases
Built for AI agents and platforms
One interconnect to carry real voice and SMS — from pilot to organic volume.
| Workload | What it is for |
|---|---|
| Voice AIAI voice agents | Local numbers and low-latency SIP with direct interconnect to your SBC, PBX or AI voice platform (Vapi, Retell, Bland, ElevenLabs, LiveKit). |
| CCaaSContact centers | DIDs plus voice + SMS routes sized to your concurrency, CPS and campaign throughput. |
| UCaaSUnified communications | Local number types listed per market, with voice and messaging only where published. |
| CPaaSAPI platforms | Numbering, voice and SMS under one wholesale account to embed or resell. |
| Bulk SMSOTP and SMS campaigns | Bulk and conversational SMS egress on your DIDs — OTP, alerts and campaigns — where the market enables it. |
| SIP / VPNBusiness telephony | Your SBC or PBX connected over public IP or private VPN, with encrypted voice and per-market CLI. |
06 · Why cailcom
We do not resell access: we operate the route
Every market we sell is provisioned, monitored and supported by our own operations team. We handle route failures, number activation and regulatory changes around the clock.
99.99%
Network uptime
99.99% monthly
<15m
First response
15 minutes
24h
CDR reporting
Per route, within 24h
24·7
99.99% SLA / NOC 24·7
POPs: NRT · LON · NYC — NOC 24·7 · SLA 99.99%
The window is printed, not promised
Every market publishes its provisioning window in business days and its porting rules. You quote against the data, not against a generic promise.
Routes we operate
Signalling and media agreed in the interconnection, tested with your stack and your concurrency before you carry traffic.
One MSA for the whole stack
Numbering, voice, SMS and compliance under a single agreement, with corporate verification (KYC / KYB) per market.
Operated by our NOC
Provisioning, routing and tickets are handled by our own network operations team, in Spanish and English.
07 · How it works
Your platform speaks SIP. We speak to every local network.
We connect your agent or platform to local numbers with voice and SMS that actually connects, over our direct interconnect: we operate in Chile and Mexico and manage the rest with our NOC. You just plug in your trunk; we test the route with you.
- 01
LOCAL NETWORKS
CALLER · Interconnect per market
- 02
cAIl NETWORK
Numbers, voice and SMS, managed · Mexico +52 · Brazil +55 · Colombia +57 · Chile +56
- 03
YOUR PLATFORM
For AI agents, contact centers and platforms
08 · FAQ
Questions buyers ask us
Not here? Email sales — we answer within one business day.
Wholesale commercial model
Give your agent a number this week.
Tell us which countries your agents call and how much they talk. Within one business day you get inventory, pricing and a test trunk.